Not Receiving Competition Communications
You might not be properly receiving all competition communications. You can do the following:
- Check spam/junk folders and promotions tab.
- If suppressed (e.g., age limits or bounces): Update your email in settings or provide an alternative.
- For school accounts: Check IT policies blocking domains like @algoed.co.
We suggest you register your phone number and parent emails so there are more channels for us to contact you properly to avoid missing important information.
Text Messages
- Properly register and verify your phone number to ensure proper delivery