Not Receiving Competition Communications

You might not be properly receiving all competition communications. You can do the following:

Email

  • Check spam/junk folders and promotions tab.
  • If suppressed (e.g., age limits or bounces): Update your email in settings or provide an alternative.
  • For school accounts: Check IT policies blocking domains like @algoed.co.

We suggest you register your phone number and parent emails so there are more channels for us to contact you properly to avoid missing important information.

Text Messages

  • Properly register and verify your phone number to ensure proper delivery
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